• Référence d'offre d'emploi: RMS0211457

Technical Support Specialist (Screen Media&Lining)

  • Secteur: Trades & Services
  • Lieu : Thailand
  • Type de poste : Permanent
  • Date de publication : 29/05/2019
  • Durée : 1 month
Cette offre d'emploi est maintenant expirée.
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The Role:
Business Development:
* Development and implementation of Business Development Plan for the responsible countries to drive crushers services for both Mining and Aggregates business growth in line with the Region's strategy including:
* Analyse potential in the responsible countries for crusher spare parts business;
* Ensure that the Region operating/installed equipment database is complete and managed;
* Working closely with the Account Managers and Regional Services Managers to promote and secure the crusher services business including key customer sales plans for the crusher services products;
* Working closely with the Marketing department to develop and implement a marketing plan for the crusher services business;
* Monitor customer and competitor activity and ensure strategies are reviewed and modified as necessary to maximize growth and profitability
* Manage the crusher services department and SGA budget
Technical Product Support:
* Working closely with the Regional Services Managers, Regional Sales Managers and HR Talent Development to develop a comprehensive training programme on crusher services products for sales and service personnel to ensure that the employee competency level is at the highest level to ensure customer satisfaction and business growth
* Assist in the execution of major parts and consumable contracts and consignment stock contracts;
* Provide advice and direction in relation to the parts and consumable range to internal personnel as necessary;
* Site visitation to provide technical product support to customers and account managers to assist in identifying and closing sales;
* Ensure products meet customer requirements in relation to easier maintenance and operational costs by providing correct product selections and retrofit solutions
* Update and advise technical changes to equipment and parts both internally and externally

Desirable Skills / Qualifications:
Essential:
* Several years proven ability in product maintenance works
* Successful field performance in sales of the parts and consumable product
* Technical orientation and familiarity with metallurgy and/or mechanical equipment and process
* Experience in implementing strategies and business direction to grow businesses
* Tertiary qualifications in Engineering or Metallurgy
* Intermediate computer literacy in MS Office - Word, Excel and PowerPoint
* Must have current motor vehicle license and passport
* Must be able to pass random drug and alcohol tests
* Ability to travel up to 50% for business
Desirable:
* Tertiary qualifications Marketing or Commerce.
* Understanding of the crushing process

About Fircroft:
Fircroft has been placing people in specialist technical industries for approaching half a century, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services.

Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application.

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